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Building a Great Customer Experience for Today’s Digital Business Starts With People and Leads to Better Outcomes

Building a Great Customer Experience for Today’s Digital Business Starts With People and Leads to Better Outcomes

  • Posted by GM, Digital Solutions
  • On August 6, 2020
  • Customer Experience, Digital Business, Digital Transformation
Digital Business starts with people, and it follows with developing the right engagement that delivers a delightful experience, in order for the desired business outcome to be reached.
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 2
Online Dating Platform Scales to Millions of Users

Online Dating Platform Scales to Millions of Users

  • Posted by Marketing Daitan
  • On November 19, 2019
  • Analytics, Architecture, Customer Experience, SaaS, Scalability
The project objective was to build an online dating and matchmaking mobile and online platform that scales to millions of globally distributed users.
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 5
An AI-Powered Customer Experience Requires Breaking Down Data Silos

An AI-Powered Customer Experience Requires Breaking Down Data Silos

  • Posted by Marketing Daitan
  • On September 6, 2018
  • AI, Architecture, Customer Experience, Data
BLOG - Today’s consumer expectations cannot be ignored. A customer calling a company on their mobile phone, texting via a message window, or emailing to a support system, expects that company to know instantly who they are without asking
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How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

  • Posted by Marketing Daitan
  • On August 11, 2018
  • AI, Customer Experience, Digital Transformation, Machine Learning
We hear a great deal about customer-centricity and integrating the customers’ journey at all touch points in order to optimize the customer experience. Considering how customer demands continue to evolve, what does it take for brands to produce a high quality, continuous experience?
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How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

How Can Artificial Intelligence and Machine Learning Help Us Reimagine the Customer Experience?

  • Posted by Marketing Daitan
  • On August 6, 2018
  • AI, Chatbot, Customer Experience, Machine Learning
We hear a great deal about customer-centricity and integrating the customers’ journey at all touch points in order to optimize the customer experience. Considering how customer demands continue to evolve, what does it take for brands to produce a high quality, continuous experience?
Read More
 
An AI-Powered Customer Experience Requires Breaking Down Data Silos

An AI-Powered Customer Experience Requires Breaking Down Data Silos

  • Posted by Marketing Daitan
  • On June 11, 2018
  • AI, Customer Experience, Data
Today’s consumer expectations cannot be ignored. Gartner predicted that by 2020 customers will manage 85% of their relationship with an enterprise without interacting with a human. The convergence of data, devices and technologies like Artificial Intelligence are making the vision a plausible outcome for businesses pursuing Digital Transformation.
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Consumer Payments Service

Consumer Payments Service

  • Posted by Wilker Amorim
  • On January 8, 2018
  • Customer Experience, Customer Loyalty, Financial Services, Payments
According to a recent report by the International Council of Shopping Centers, 82% of Americans are loyal to brands and 84% are loyal to specific retailers.
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 5
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Since 2004, clients have trusted Daitan to build core technology, data solutions and software products that scale with real-time performance. They rely on Daitan because we deliver quality results, while de-risking projects and accelerating time-to-market. From well-funded start-ups to global Fortune 500 enterprises, Daitans clients span a wide variety of industries.

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