Accelerating

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The Latest

  • White Paper
  • Event-Driven Architectures

  • In the twenty-first century, the transition to Digital Business changes everything. Organizations are switching from inward-facing enterprise-centric models to outward-facing ecosystem-centric models.  With new ecosystem focus comes a transition from data-centric thinking to event-centric thinking....Read More
  • Blog Post
  • How to Feasibly Automate Video Quality Testing

  • The best aspect of being part of the Innovation Team is working with cutting edge technology and, of course, “playing” with it! A few months ago, during a conversation with one of our clients, he proposed...Read More
  • White Paper
  • Maximizing Results With The Cloud

  • The adoption of cloud-computing by all types of enterprises is increasing, and completely transforming the way those enterprises deliver services to their customers.  It has become, over the past decade, absolutely central to every enterprise...Read More
  • Blog Post
  • Data Science Needs More Than Scientists

  • There’s lots of talk today about Data Science, and as a resource, Data Scientists are definitely in high demand. Data Scientists bring a critical set of skills companies need to capitalize on big data and...Read More
  • White Paper
  • Making the Business Case to Open Source Your Software

  • Why would a business that has invested significant resources, time, and energy into building proprietary market-leading software, then choose to release the source code of that software into the public domain? This white paper discusses that...Read More
  • White Paper
  • Preparing for the Citizen Developer

  • This White Paper provides contextual background to the emergence of the new Citizen Developer business persona and offers suggestions for how to fuel and encourage their success, while embracing the new business opportunity they represent....Read More
  • Blog Post
  • The Important Role APIs Play on Business Growth

  • From streamlining business workflow to new pathways of monetization and rise in the Internet of Things (IoT), APIs have completely changed how we reach users of technology. They have become the fabric of connectivity by...Read More
  • Blog Post
  • What is BiModal IT and What Does it Have to Do with DevOps?

  • Consider the topic of Bimodal IT. Its merits are very controversial and have inspired a great deal of debate between competing analyst firms, industry thought leaders and the media. When we compare what Gartner prescribes versus two...Read More
  • White Paper
  • Renovate to Innovate

  • Learn how Mediated APIs and Microservices are enabling technology companies to expose IP, and deliver faster innovation cycles. This whitepaper discusses approaches we have successfully deployed on multiple occasions for both mature ISVs and enterprise environments...Read More
  • Blog Post
  • New Technologies Integral to Digital Transformation

  • Wholly new technical architectures to embrace massive scalability and rapid service delivery already exist. They are servicing companies like Amazon, Facebook, Netflix, Adobe and eBay. Companies like these have fueled the creation of entirely new...Read More
  • White Paper
  • Designing for the Digital Enterprise

  • This White Paper highlights the core technology concepts we consider critical to support digital transformation. These technology concepts can be looked upon as ‘bellwethers’ of digital transformation. They are concepts that allow a laser-like focus...Read More
  • Blog Post
  • WebRTC – Are We There Yet?

  • Every so often someone asks us if WebRTC is ready for prime time and with the acknowledgement last week by Apple of their support, we thought it was a good time to see what barriers...Read More
  • White Paper
  • The Impact of Shadow IT in the New Collaborative Enterprise

  • Enterprises are vastly underestimating the extent that unauthorized applications and services are being used within their organizations. This White Paper looks at three impacts: The impact of Shadow IT on Enterprise Security and Identity Management The...Read More
  • Blog Post
  • Popular Apps Behind Enterprise Collaboration

  • In today’s fast-paced business world, exceptional communication and collaboration applications are pervasive. At Daitan, we work with a variety of technologies and applications every day, and many of them have become valuable tools that help...Read More
  • White Paper
  • Enterprise APIs for Rapid Service Delivery

  • APIs are increasingly allowing organizations to embrace new digital initiatives and build new revenue streams by making their data and services available for consumption—both to developers and partners outside the enterprise, and to internal teams...Read More
  • White Paper
  • Software Continuous Integration & Delivery

  • Companies are being forced into a faster, nimbler software release mindset. So the demand for fast software development time to market to maintain competitive edge is critical. However, in mission-critical environments, advancing Agile in enterprise...Read More
  • Case Study
  • Integrated, Secure Video Conferencing Solution

  • Video has now become a common interaction method in workers’, and consumers’ lives. Organizations understand that they should now consider offering video communications as an alternative way to communicate and collaborate. But special challenges arise...Read More
  • Blog Post
  • 6 key takeaways from the #OPNFV Summit

  • Last week, we attended the first OPNFV Summit, which brought together industry experts and members of the OPNFV community for the first time. There were 720 people registered for the event, with 60 sessions going...Read More
  • Video
  • Why Daitan?

  • Find out why leading global technology companies rely on Daitan to build their ground-breaking software products. Our experience, expert teams and broad range of software product development services will accelerate your product’s time to market...Read More
  • Video
  • Bandwidth Customer Testimonial

  • Brad Roldan, Director Product Management at Bandwidth.com discusses working with Daitan Group on extensions to their services to offer a cloud based application platform that allowed users to embed their services into their own apps through...Read More
  • White Paper
  • Software Development Outsourcing: Provider or Partner?

  • Software development outsourcing — the evolution of the offshore model. This white paper presents a framework for a partnership mindset — with a model that can deliver innovation and manageable cost of total execution, without introducing increased...Read More
  • Case Study
  • Upgrade to a Virtual Contact Center Platform

  • Customer engagement center upgrade, to deliver ‘first call resolution’ Our client had an existing contact center application that needed expanding and upgrading to incorporate new collaboration, communication and messaging functionality that they could then provide...Read More
  • Case Study
  • Upgrade to a Cloud-based VoIP/Telecom Platform

  • Bandwidth is a US-based company that offers telecom and wireless services for major companies such as Skype, Google, Vonage and Sprint. Based on phone number management, Bandwidth is one of the largest carriers in the...Read More
  • Blog Post
  • Misconceptions that derail Agile projects

  • Or are you only pretending? It can certainly be effective (as we wrote about in our last article) to introduce Agile to small, self-contained units of your company before adopting it wholesale. However, we have...Read More
  • Blog Post
  • The Medium is the Message: WebRTC in 2015

  •   More than a few prognosticators have identified WebRTC as one of the tech innovations that will make a big difference in the coming year—and with good reason. Several major firms—Google, Microsoft, Citrix—have WebRTC initiatives...Read More
  • Blog Post
  • 6 Key Takeaways from WebRTC V

  •   In November, a group of us from Daitan Group attended the leading WebRTC industry event, WebRTC V, held in San Jose, California.  The event sparked several conversations between us and our customers comparing the...Read More
  • Blog Post
  • Agile: Is Trying Good Enough?

  • Does a little Agile go a long way or is Agile an all-or-nothing proposition? For companies confronting the inadequacies of traditional software development methods and looking at alternatives, this is an important question. Agile is...Read More
  • Blog Post
  • Microsoft Committing to Real-Time Communications for the Web

  • Last month Microsoft joined Google and others in support of ORTC (Object Real-time Communications) API for WebRTC. This will open up real-time communications development for the many organizations that use Internet Explorer. Microsoft announced at...Read More
  • White Paper
  • Maintenance: Achieving Customer Satisfaction at a Lower Cost

  • Efficient software maintenance programs are an ongoing challenge for technology companies. This case study highlights how Daitan demonstrated increasing efficiency at a lower cost by: Decreasing new cases and backlog Increasing product stability Reducing product...Read More
  • Blog Post
  • From Agile to Continuous Delivery of Software

  • In the diagram above, we present a roadmap to increase software process agility, starting from traditional waterfall development to build automation, test automation, continuous integration and delivery. Moving across the levels involves not only adapting processes...Read More
  • White Paper
  • Software Continuous Integration and Delivery

  • Increasing software development agility is key. Our latest whitepaper focuses on the questions that you should consider to reduce time-to- market while still maintaining reliability and stability: How can enterprise software development be more agile and...Read More
  • Blog Post
  • Big Data Technology and its Impact on Contact Centers

  • Telecom and Software Providers Should Seize Opportunities Big Data Brings to their Contact Center Solutions In the past few years, there has been a marked increase in the production and collection of business data. This...Read More
  • Blog Post
  • We put NFV to the test. Here are some key findings.

  • In the past few years, we have seen a revolution on how IT systems are built and deployed. Enterprise and consumer software systems were completely re-designed to abstract its dependency on the hardware infrastructure, run...Read More
  • White Paper
  • Attesting to the Benefits of NFV

  • Building integrated cloud communications services. This paper discusses findings from the build of an NFV-based conferencing system, including: Direct Cost and Maintenance Efficiencies Operational Efficiencies Minimization of Innovation Cycle We invite you to continue this discussion on our...Read More
  • Blog Post
  • Moving from Contact Center to Customer Engagement

  • The coupling between the phone system, dedicated hardware infrastructure, and the software solution has made the contact center a very conservative environment for decades. New entrants were kept out of the market by larger contact centers...Read More
  • Blog Post
  • The Software Development versus Maintenance Dilemma

  • Once an enterprise software product becomes successful, it typically delivers value to customers for several years. However, in most markets there is a constant need to continue creating new products to stay ahead of the...Read More
  • Blog Post
  • IMS, NFV, and Cloud-Based Services

  • IP Multimedia Subsystems (IMS) is standardized architecture adopted by telecommunication operators to provide IP-based telecom services. Its main promise is to enable converged service offerings that are flexible and quick to deploy. IMS is not...Read More
  • Blog Post
  • Sharing of Options and Considerations for WebRTC

  • On Wednesday, April 23 we held a webinar entitled WebRTC Lessons Learned where we presented key findings from our implementation of WebRTC in business applications for several software vendors over the past two years. The...Read More
  • Blog Post
  • Software Development Outsourcing: Provider or Partner?

  • As with manufacturing outsourcing, the offshoring of IT and application development services has developed its own set of risks and hidden costs as well as falling short on providing expertise in areas lacking in the...Read More
  • Blog Post
  • Supporting WebRTC in Business Applications

  • With the availability of a standard real-time communications (RTC) client everywhere, it becomes more difficult to demand users to download and install a proprietary client in order to participate in a conference call or use...Read More
  • Blog Post
  • WebRTC and Universal Communications

  • It took us the entire 20th century to evolve PSTN technology and build an infrastructure that made phone lines available in virtually every home in the developed world. In the mid-1980, the first cellular networks...Read More
  • Blog Post
  • Telecom Cloud APIs

  • Until recently, integrating an application to the telecom infrastructure (so that, for example, a website or mobile app could offer click-to-call or video conferencing capabilities without the installation of an additional native application) required developers...Read More
  • Blog Post
  • Reference Model for Cloud Applications

  • Do you have traditional On-Premisse software you want to move to the cloud? Are you building a solution to be offered in a SaaS model? The “Reference Model for Cloud Applications” diagram above can help...Read More
  • Blog Post
  • Web Conferencing Should Be Easy

  • You are presenting a commercial proposal to your big customer. A Sales Engineer will support you from a different location. Three people from the customer organization will be in the call. All you need is...Read More
  • Blog Post
  • Video Conferencing: What is an MCU?

  • Video-conferencing technology allows two or more people to communicate via simultaneous transmissions of audio, video, and sometimes data over the IP network or the phone network. In its simplest form, video-conferencing software uses the endpoint...Read More
  • Blog Post
  • The Impact of Open Source in Telecom

  • Over the past 20 years, Open Source transformed the software landscape. Starting with the Internet infrastructure, popular platforms like Linux, Apache, Mozilla, Postgres, etc enabled the creation of new services and business models, reduced the...Read More
  • Blog Post
  • Daitan – A ‘Great Place to Work’

  • Daitan Group has been, once again, included in the list of companies that are Great Places To Work® in Brazil (IT and Telecom). The results, which are based on both operational data and employee anonymous evaluation,...Read More
  • Blog Post
  • Interviewing software developer candidates

  • From the perspective of a software developer, joining a company as an employee is a major life decision. Most of us change companies a few times in our carreers and a job is a relationship...Read More
  • Blog Post
  • Telecom destination: the Cloud

  • Telecom Infrastructure traditionally had a mixed mission of providing reliability and efficiency. Because reliability has high perceived value, we favored it over cost efficiency for most of the history. But in a world that is...Read More
  • Blog Post
  • The Myth of Fixed-Price in Software Development

  • There are two rational reasons why customers of software development projects are still attracted to fixed-price contracts: Budget predictability Transfer of technical  risk to the provider The title of this post calls that a myth...Read More
  • Blog Post
  • The End of Telecom (as we know it)

  • It was early 1900’s when the telephone became a medium for real-time communications. It took us 100 years to build a telecom infrastructure that brought a phone line to virtually every home in the developed...Read More
  • Blog Post
  • WebRTC and Business Applications

  • In the past years, communications applications such as Skype and FaceTime have revolutionized how consumers use computers to communicate in real-time. Grandma talks and interacts with her grandchildren through the Internet even when they live...Read More
  • Blog Post
  • Customer service and WebRTC: a Technology Game Changer

  • WebRTC is an emerging standard to enable real-time communications (voice, text, video, data) directly on a web-browser running in any machine or mobile phone. It is like having ubiquitous Skype, but without the need to install any...Read More
  • Blog Post
  • Top 3 Requirements for Agile Outsourcing

  • In the past decade or so the software industry has moved from waterfall to Agile Software Development methods. In waterfall development, marketing and engineering signed a “contract” based on a fixed scope of work (the “Product...Read More
  • Blog Post
  • A New Model for Outsourcing

  • We recently had the opportunity to talk with Paula Bernier, Executive Editor at TMC, about how Daitan has changed the outsource development model from one of lowest cost to one of highest value. You can...Read More
  • Blog Post
  • WebRTC Conference Primer

  • With the first WebRTC Conference and Expo just around the corner we thought we’d recap exactly what WebRTC is and why it’s such a hot topic in the real time communications world. Imagine you had...Read More
  • Blog Post
  • 6 Key Takeaways from WebRTC Conference

  • Though still in its infancy, WebRTC brings great promise for transforming business communications. I recently attended the WebRTC Conference and Expo, so I thought I’d put together my top 6 take-aways for those who were...Read More
  • Case Study
  • WebRTC Interoperability

  • A leading cloud based video conferencing service provider has an innovative solution for their customers that allows video and audio interoperability between endpoints from multiple vendors using a variety of protocols. With the recent emergence...Read More
  • Case Study
  • Subscriber Web Portal

  • Our customer is a large, global telecom equipment vendor that provides a complete range of solutions from software stacks to switching equipment, SBCs and SDN solutions. The end customer demands not only excellence in performance...Read More
  • Case Study
  • SIP Test Automation

  • The customer is a large global telecom operator providing a large array of services to their business and consumer customers around the world. With an active development schedule to release innovative new features to market...Read More
  • Case Study
  • Media Gateway Sustaining

  • The customer had recently acquired a company and laid off development staff from one of their locations that had been maintaining 2 VoIP Media Gateway products which were considered legacy but still active with some...Read More
  • Case Study
  • Cassandra DB on AWS

  • An innovative Bay Area startup in the social media space required expertise to analyze, design and implement a scalable and robust data store that was able to handle hundreds of terabytes of data. The solution...Read More
  • Blog Post
  • Where will WebRTC be without interoperability?

  • As we have written in previous articles, WebRTC is a communication platform and set of APIs drafted by W3C that is embedded into the common Web Browsers we use every day to browse the Internet....Read More
  • Blog Post
  • Great Place to Work

  • I am very pleased and also very grateful to inform that Daitan received an award last night from the Great Place to Work® Organization recognizing Daitan as one of the Top 100 companies in IT...Read More
  • Blog Post
  • The Outsourcing Paradigm

  • Paradigms are good when they help us focus on what is important or when they help us fix a problem, but can be bad when they blind us, precluding any kind of innovation or new...Read More
  • Blog Post
  • Quality in Agile Development

  • The adoption of Agile methodologies and Agile frameworks in software development projects has become common practice over the last few years. This new software development process brings many of the key development areas into focus,...Read More
  • Blog Post
  • Do we really need IPv6?

  • For over 15 years we have been hearing that the world would soon run out of IP addresses, and so, version 6 of the Internet Protocol was planned to save us all from the dwindling...Read More
  • Blog Post
  • A few thoughts on mobile evolution

  • Juniper Research says mobile VoIP users will touch the 130 million mark by 2016. Mobile VoIP has made tremendous progress over the past few years. In the past, discussing Mobile VoIP with a wireless carrier...Read More
  • Blog Post
  • Unifying the Unified Communications user experience

  • As I start writing this blog post I find myself surrounded with communication devices and options, and while I love the flexibility that this gives me, I can’t help but notice that the user experience is...Read More
  • Blog Post
  • Limitless Innovation with Data 2.0

  • It has been said that necessity is the mother of invention and this seems to be the case of some of the pragmatic solutions that have been developed in the last couple of years. Data...Read More

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